Privacy Policy
Effective Date: December 31, 2025
Last Updated: December 31, 2025
This Privacy Policy explains how TDismiss (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you use tdismiss.com (the “Site”) and related services.
1) Scope
This Privacy Policy applies to information collected through the Site, account registration, order/payment flows, file uploads, and support communications. It does not apply to third-party websites or services that have their own policies.
2) Categories of Personal Information We Collect
Depending on how you use the Site, we may collect the following categories:
- Identifiers and contact data: name, email, phone, mailing address, account identifiers.
- Order and case data: ticket/citation details, court details, due dates, statements, and related form inputs.
- Uploaded content: photos, PDFs, court documents, and supporting files you submit.
- Payment and transaction data: billing details and payment status/transaction metadata from payment providers.
- Internet/activity data: IP address, browser/device data, page views, usage logs, and session data.
- Communications data: support messages and service-notice delivery logs.
- Inferences: limited service inferences needed to run order workflow, risk controls, and support operations.
We do not store full payment card numbers.
3) Sources of Personal Information
- Directly from you (forms, account profile, uploads, support contacts).
- Automatically from your device/browser when you use the Site.
- From service providers (for example, payment confirmations and delivery logs).
4) How We Use Personal Information
- Provide and operate document-preparation and administrative services.
- Process orders, payments, refunds, and fraud/risk controls.
- Send service messages and respond to support requests.
- Maintain security, monitor abuse, debug, and improve service performance.
- Comply with legal obligations and enforce agreements.
5) How We Disclose Personal Information
We may disclose personal information to:
- Service providers/processors that support hosting, storage, payments, communications, security, and analytics.
- Legal and compliance recipients when required by law, legal process, or to protect rights/safety/security.
- Successors in corporate transactions (for example, merger, acquisition, bankruptcy, or asset transfer).
6) California Privacy Notice (CCPA/CPRA)
This section applies to California residents and describes our practices in the preceding 12 months.
| Category | Collected | Disclosed for Business Purpose | Sold | Shared for Cross-Context Behavioral Advertising |
|---|---|---|---|---|
| Identifiers / Contact Data | Yes | Yes | No | No |
| Order and Case Data | Yes | Yes | No | No |
| Uploaded Documents/Files | Yes | Yes | No | No |
| Payment/Transaction Data | Yes | Yes | No | No |
| Internet/Activity Data | Yes | Yes | No | No |
| Communications Data | Yes | Yes | No | No |
| Sensitive Personal Information (limited) | Yes | Yes | No | No |
As of the Last Updated date, we do not sell personal information for money and do not share personal information for cross-context behavioral advertising.
We use sensitive personal information only for permitted business purposes (for example, service delivery, account security, payment processing, fraud prevention, and legal compliance).
Your California Privacy Rights
- Right to know/access categories and specific pieces of personal information.
- Right to delete personal information (subject to legal exceptions).
- Right to correct inaccurate personal information.
- Right to opt out of sale/sharing (if applicable in the future).
- Right to limit certain uses of sensitive personal information.
- Right to non-discrimination for exercising privacy rights.
How to submit requests: email [email protected] with subject line “Privacy Request.”
Authorized agents: you may designate an authorized agent as permitted by California law. We may require proof of authorization and identity verification.
7) Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to maintain sessions, remember preferences, support security controls, and measure service performance.
You can manage cookies through browser settings, but disabling some cookies may affect functionality.
8) Data Retention
We retain personal information for as long as reasonably necessary for service delivery, support operations, legal compliance, fraud/security prevention, dispute resolution, and enforcement of agreements.
Retention periods vary by category and are based on criteria such as account status, open orders, legal requirements, and operational necessity.
9) Data Security
We use administrative, technical, and physical safeguards designed to protect personal information, including role-based access controls, encryption in transit, and monitoring/logging for abuse prevention. No system is completely secure.
10) Marketing Communications
You may opt out of promotional emails via unsubscribe links. Service-related notices (for example, receipts, order updates, and security notices) are non-promotional and may still be sent.
11) Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
12) International Users
If you access the Site from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.
13) Do Not Track
Some browsers provide “Do Not Track” signals. Because there is no uniform standard, our systems may not respond to all DNT signals.
14) Changes to this Privacy Policy
We may update this Privacy Policy. Material updates will be posted on this page with a revised “Last Updated” date.
15) Contact
Support: [email protected]
Privacy: [email protected]